FAQ's

Registration

How do I sign up?

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You can sign up here to get your FREE Versus Arthritis bobble hat and create your fundraising page.

How much is registration?

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Registration for this challenge is free and includes a free Versus Arthritis bobble hat.

How old do I need to be to register?

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You must be 16 years old to register for the event through the website. If you are under the age of 16 and would like to take part in the event, a parent or guardian must register on your behalf and support you in taking on the challenge. 

When does registration close?

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Registration closes on the 30th of September 2024 at midnight. Please note, if you register after the 24th of September 2024, we cannot guarantee you will receive your Versus Arthritis bobble hat for the 1st day of the challenge but should receive it before the final day. 

How do I join the Facebook Group?

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Once registered you can join the Facebook Group here.

I don’t use Facebook, can I still join?

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Yes! This challenge is open to everyone, and you can still register and take on the challenge if you don’t use Facebook or would rather not. 

Can I take part as a team?

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Absolutely! You can take on this challenge on your own, or as a team stepping together and raising as much money as possible. Nominate a ‘team captain’ to create your team and from there start building your team through invitations.  

Are the teams private or public? 

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All teams will be private when you create it. Should you wish for your team to be a public team, then you can do that by accessing your account when logging in and amend the setting. Or you can email the team on fundraising@versusarthritis.org and we can support you in amending that.

Note, if your team is private, when new people are registering without your unique team link, they will not be able to find your team’s name from the dropdown but can be added afterwards.  

I’ve registered as an individual, but now I have people who want to join as a Team. Is this possible?

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It is possible for you to create or join a team. In order to do so, click on the 'Create a Team' button in your account dashboard. 

I live outside the UK, can I still take part?

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Unfortunately, if you’re based outside the UK you will be unable to take part as we’re unable to send bobble hats and packs overseas.

How do I get my free Versus Arthritis bobble hat?

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You will receive your bobble hat upon registration, should you say yes to receiving one. You can register for the challenge here. After you've signed up to the challenge your hat should arrive in around 10 working days.  

What will I receive for the challenge?

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If you selected at registration that you’d like a bobble hat, this will be sent out in the post to you directly. Any registrations made after 24th September; we are unable to guarantee they’ll arrive before the 1st October 2024 but will aim to get it to you as soon as possible. You can download the event guide and other resources to support your challenge in the resources area of the site. 

If you said you didn’t wish to receive a bobble hat, you can access all the things you need to support your challenge on the resources page here. 

Raise £100 or more, you will receive an exclusive Versus Arthritis water bottle.  

All challengers will receive a digital certificate for their fundraising after the fundraising deadline of the 31st of October 2024. 

Fundraising

How do I set up an online fundraising page?

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Once you’ve registered for the challenge, it will automatically create a page for you so you’re ready to fundraise. 

How much sponsorship do I need to raise?

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There’s no minimum target for this challenge however we’d love you to raise as much as possible. You can find out what your fundraising could do to support people living with arthritis here.

Raise £100 or more, and you’ll receive a free Versus Arthritis water bottle.  
 

Together, the money raised will fund life-changing research and services that bring us closer to a future free from arthritis. We won’t rest until everyone with arthritis has access to the treatments and support they need to live the life they choose, with real hope of a cure in the future.

Can I make a self-donation to my fundraising page?

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Yes, you can kick off your fundraising by donating on to your fundraising page. This will also help inspire people visiting your page to support you as well. 

When is the fundraising deadline?

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The deadline for fundraising is the 31st October 2024 so you have plenty of time after the challenge to raise as much as possible. 

How do I receive the Versus Arthritis water bottle? 

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To receive your water bottle, you must raise £100 or more, and this be received by Versus Arthritis by the fundraising deadline, 31st October 2024. It will be sent out to the same address that you registered with.  

We’ve raised £100 as a team, can we all receive a water bottle?  

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Unfortunately, no, each team member will have needed to have raised £100 or more to receive the water bottle. 
 

If, as a team you have raised more than £100 average per person, please contact fundraising@versusarthritis.org and we can arrange for those who are connected to the team page to receive a bottle should they wish to.  

How can I send in my fundraising?

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Donate directly on to your fundraising page. Any money donated through this page will come automatically to the charity – there’s nothing you need to do.

If you have offline donations: 

Pay it directly on to your personal fundraising page. Login to your fundraising page and donate via the donation button.  

Donate via bank transfer (Please notify the team on fundraising@versusarthritis.org with your name, date of payment and amount so we can attribute it to your fundraising) BACS: Versus Arthritis 
60-40-09 
80134432 

By phone 0800 515 209 

By post – send a cheque made payable to Versus Arthritis to Versus Arthritis, Copeman House, St Mary’s Gate, Chesterfield, S41 7TD. Please send this alongside the paying in form that you can download on the resources page. 

I’ve hit my fundraising target, what now?

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Wow – that’s incredible thank you so much! You can continue to fundraise and raise as much as possible. Why not increase your target on your online fundraising page in your account area. 

How do I create a QR code to share my fundraising page?

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You can generate a QR code in the 'Get Support' section once you are logged in. Then go to the 'Share my page' section where you'll find your QR code. You can copy this QR code image and paste it anywhere to share your fundraising page. 

How can I share my fundraising page?

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You can share your online fundraising page using the social sharing buttons directly from your page. These will link to your social media accounts. You can also copy the URL of your fundraising page and share that link with people to sponsor you. 

How will the money raise support Versus Arthritis?

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All monies raised through this challenge will go towards supporting the 10 million people in the UK living with arthritis. 

Your support will help invest in world class research, deliver high quality services, and campaign on issues that matter most to people living with arthritis. 

To find out more, visit the Versus Arthritis website here. 

The Challenge

Do I have to walk every day?

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The challenge will last for 12 days (01/10/2024 – 12/10/2024) however you’re in control so you can do what feels right for you, at your own level, at your own pace. 

Be sure to count your everyday steps, as well as any planned activity you do to take on this challenge.  

Why is my step total larger than what I put as my daily target? 

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When registering, you selected either 1,000 steps a day (12,000 challenge target), 10,000 steps a day (120,000 challenge target) or your own personal daily step target.  

You can change your target at any time in your account by logging in or contact us on fundraising@versusarthritis.org.  

I have limited movement and can’t walk far, is that a problem?

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Absolutely not a problem. This is your own personal challenge so set something that is manageable and safe for you to achieve over the 12 days and take it at your own pace. 

I can’t walk, can I take part?

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If you’re unable to walk with ease or use a wheelchair you can still take on this challenge by recording the kilometres you travel each day. You can manually add these in, and it will convert it to steps for you.  

For every kilometre you move, you will get 1,312 steps.  

Do I have to step?  

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This challenge is your daily steps, along with any additional activity you plan, such as an extra walk each day. If you are taking on other activities such as swimming, you can also record your kilometres you have moved, and manually add them. These will convert into steps and be added to your challenge total.  

What is World Arthritis Day?

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World Arthritis Day is a global awareness day held each year on the 12th of October. It exists to highlight arthritis as a condition, and the impact it has on people each and every day. 

There are more than 10 million people in the UK living with arthritis and we won’t rest until everyone with arthritis has access to the treatments and support they need to live the life they choose, with real hope of a cure in the future. 

Water bottle care information 

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Recycled aluminium single walled bottle (550ml) with stainless steel screw cap. Not for use with hot beverages. Cold beverages only. Recommended Hand Wash only.